Privacy Policyd

We respect your privacy and comply with Shopify’s data protection standards when you purchase our outdoor decor, plants, seeds & bulbs, and planters. This policy explains how we handle your personal information. For questions, use the contact info below.
1. Information We Collect
We gather only data necessary for your gardening shopping experience, supported by Shopify tools:
  • Contact & Shipping Details: Name, delivery address (our hub: 65, Anselm Road, London, SW6 1LH, England, not for delivery), phone number, and email to process orders (e.g., live plant shipping) and prepare customs-compliant documents via Shopify’s order system.
  • Transaction Data: Payment method, order amount, and order ID (stored securely by Shopify Payments) to complete purchases and resolve issues with tulip bulbs or weatherproof decor.
  • Shopify-Powered Data: IP address, browser type, and product views via Shopify cookies—used to optimize site performance (e.g., streamlining checkout for planter bundles) and personalize recommendations (non-essential cookies can be disabled in browser settings).
2. How We Use Your Information
  • Fulfill and track orders (e.g., notify you when perennials ship) via Shopify’s notification tools.
  • Send non-marketing updates: order confirmations, plant care tips (e.g., bulb planting guides), or customs clearance alerts.
  • Prevent fraud (verify unusual bulk seed orders) with Shopify’s security features.
  • Send marketing communications only if you opt in during Shopify checkout (unsubscribe anytime via email links).
3. Data Protection Measures
  • Leverage Shopify’s SSL encryption for secure transmission of personal and payment data.
  • Restrict access to authorized staff (order/horticultural support teams) who sign confidentiality agreements.
  • Never sell or rent your data; share only shipping/customs details with logistics partners (bound by privacy obligations) and necessary data with Shopify for platform operations.
4. Your Rights
  • Access/Edit: View or update your information (e.g., shipping address for planters) in your Shopify account or our “My Account” page.
  • Delete: Request account deletion via email (processed within 3 business days; excludes mandatory customs/tax records per Shopify’s rules).
  • Object: Contest improper data use by contacting us—we respond within 2 business days and coordinate with Shopify if needed.
5. Policy Updates
Changes are posted on our Shopify store. Continuing to shop signifies acceptance of updated terms.